01 / Discipline
Hospitality Consulting
The business must work. We assess operations, service model, financial posture, owner constraints, and performance gaps to identify what is holding the property back.
Architectural restraint / Human consideration
Hospitality Transformation
Hospitality should feel deeply considered.
Lola Gem Hospitality Group helps hospitality spaces evolve through strategy, design, and experience architecture, transforming places with soul into businesses that perform and experiences people remember.
Begin the ConversationHospitality is the expression of our humanity. It evolves with the world, but never loses its core.
The Belief
At its best, hospitality is the craft of making people feel deeply considered.
What We Notice
A property does not always need reinvention.
Sometimes it needs to become more fully itself.
Over time, the pieces drift. The space says one thing. The service says another. The price says another. The guest experience says another. The owner’s vision is somewhere underneath it all, waiting to be resurfaced.
LGHG helps owners understand what should be preserved, what must evolve, and what needs to be brought into alignment.
What We Do
Three disciplines. One transformation system.
LGHG integrates the business reality, spatial identity, and human experience of a property so the whole system can work together.
02 / Discipline
Interior Design
The space must feel intentional. We shape environments that communicate care, identity, value, and emotional resonance.
03 / Discipline
Experience Architecture
The guest must feel deeply considered. We design the full human experience, from arrival to departure, service rhythm to signature moments.
How Clients Engage
A calm path from misalignment to transformation.
Owners do not need to know the whole answer before beginning. LGHG creates a thoughtful progression from diagnosis to planning to hands-on execution.
Strategic Audit
A deep assessment of the property, business, service model, guest experience, and market opportunity. Understand what is misaligned and where the highest-value opportunities live.
Transformation Pathway
A personalized strategy and execution plan for what comes next. Define what should change, why it matters, what comes first, and how the work should be sequenced.
Full Transformation Engagement
Hands-on oversight for owners ready to materially transform their property or space. Protect the vision, guide decisions, coordinate priorities, and ensure the strategy holds through execution.
Meet Our Strategy & Creative Director
Led by Tathiana Tanzey.
Tathiana’s work brings together hospitality operations, business transformation, financial and operational advisory, and interior design.
Her foundation in hospitality began through operational roles with major hotel brands including Starwood, Marriott, and Hilton, including operations management, operations accounting, and exposure to corporate task force environments supporting properties in need of operational uplift, stronger metrics, and clearer execution.
Through LGHG, Tathiana helps owners see the whole picture: the business reality, the property potential, the guest experience, and the execution path required to bring it all together.
Hospitality operations and service rhythm
Business transformation and advisory
Financial and operational fluency
Interior design and spatial identity
Who We Serve
For owners carrying places with soul.
Boutique hotels
Independent inns
Bed and breakfasts
Guest houses
Hospitality-driven short-term rentals
Residential properties with hospitality potential
Commercial spaces seeking a more elevated experience
Legacy properties preparing for renewal
We are best suited for owners who care deeply about what they have built and are ready to carry it forward with greater clarity.
Our Approach
Disciplined, but never mechanical.
We begin by understanding what is true, then define what should be preserved, what must evolve, and how the experience should mature.
Diagnose
We begin by understanding what is true across the business, service model, space, and guest experience.
Define
We clarify what should be preserved, what must evolve, and what opportunity the property is best positioned to pursue.
Design
We shape the operational, spatial, and experiential direction required to support the transformation.
Direct
We provide hands-on oversight and decision support to protect the vision through execution.
Refine
We evaluate what is working, what needs adjustment, and how the experience continues to mature after implementation.
Journal
Field notes on hospitality, place, and memory.
Editorial essays and practical reflections on what makes hospitality feel deeply considered.
Hospitality Philosophy
Why hospitality should feel deeply considered
On care as craft, and why the smallest details often carry the strongest memory.
Property Transformation
A property does not always need reinvention
Sometimes the work is not becoming something else. It is becoming more fully itself.
Experience Architecture
Design without operations is fragile
Why beautiful spaces fail when the service rhythm cannot support the promise.
Begin the Conversation
Tell us about the place you are carrying forward.
Whether you are preparing for renewal, repositioning, renovation, or a deeper transformation, we begin by understanding what feels misaligned and what you believe the space can become.
hello@lolagemhospitality.com